Please be sure to read this entire Privacy Policy before using or submitting information to this Phatshaone Henney Associated Firms website (“Website”). Whenever you use our website or submit information via the Website, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.

1. Our commitment

1.1. We are committed to respecting and protecting your privacy. We've structured our Website so that, in general, you can visit the Website without identifying yourself or revealing any personal information. Once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with our group and that same will not be used in a manner unrelated to the purpose for which you provide the information or without providing you a choice whether to permit any such unrelated uses.

1.2. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our Website, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.

2. Information we collect

The information we collect on our Website generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.

2.1. Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Website may include: your name, mailing address, phone number and email address. We request Personally Identifiable Information when you request information or correspond with us. It will be clear when you are on a part of our Website that requires Personal Identifiable Information, because we will ask you for it and you will have a choice whether to submit it or not.

2.2. Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. As you navigate through a website, certain information can be passively collected. The Non-Personally Identifiable data we may collect when you visit our Website may include which pages you visit on our Website, which browser you used to come to our Website, your Internet Protocol (“IP”) address and any search terms entered on our Website.

3. Cookies

We may use “cookies” to collect Non-Personally Identifiable Information. A cookie is a text file that is placed on your hard disk by a Web page server and helps us to personalize your online experience. Cookies cannot be used to run programmes or deliver viruses to your computer. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. You can find information on popular browsers and how you can adjust them to control cookies at the following Websites:
Microsoft Internet Explorer:
http://www.microsoft.com/info/cookies.htm
Netscape Navigator:
http://www.netscape.com/legal_notices/cookies.html  

4. Use of your personal information

Our primary goal in collecting information is to provide clients with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Website. For example, if you request information on our Website, we use your Personally Identifiable Information to provide the requested information. We use Non-Personally Identifiable Information on an aggregated basis to analyze customer behavior to help us understand how visitors use our Website and to measure interest in the various pages. We use this information to improve the content of our Website and to make our Website easier to use.

5. Disclosure of information

We will not sell, rent or lease your Personally Identifiable Information to others and shall only disclose your Personally Identifiable Information after obtaining your consent or if required to do so by law.

6. Links to third party sites

Our Website may contain links to Websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. Your access to such linked sites is at your own risk. You should always read the privacy policy of a linked site before using the site or disclosing any Personally Identifiable Information on such site.

7. Policy changes

To improve the services we can offer you, we may opt to expand its capabilities for obtaining information about users in the future. We will update this Privacy Policy continually to ensure that you are aware of developments in this area and will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have in this regard.

8. Contact information

The Phatshoane Henney group welcomes your comments regarding this Privacy Policy to help us improve our policy and practice. Please do not hesitate to contact us.